If your tracking shows “Delivered,” it means the courier has marked your parcel as successfully handed over.

What to do:

1. Check your front door, hallway, or mailbox.

2. Ask your building manager, concierge, or security desk.

3. Ask family members or neighbors — someone might have accepted it for you.

4. Recheck common drop-off spots (porch, stairs, behind planters, etc.).

5. If you still can’t find it, contact the courier directly using the phone number from your order.

⚠️ Please contact us only after completing all the steps above and confirming the courier’s response.